ROOTED IN NATURE. GUIDED BY INTENTION. SHARED WITH HEART.
Terms
CUSTOMER CARE
At Dapple Grey Farm, we believe good business begins with integrity and clear communication. We are a working farm, and every product we offer — from vegetables and honey to handmade balms and cottage goods — is created with intention and care.
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If you ever have a question about an order, a product ingredient, CSA participation, or availability, we welcome you to reach out directly. We are committed to responding thoughtfully and promptly.
Because we operate seasonally and in rhythm with the land, availability and timing may vary. We will always communicate clearly if substitutions, delays, or adjustments are necessary.
If there is ever an issue with your order, please contact us within 48 hours of receipt so we can make it right. While we cannot accept returns on perishable goods, we are committed to fair resolution and customer satisfaction.
We value transparency. Ingredient lists are available upon request for all food and body products. If you have allergies or sensitivities, please contact us before purchasing.
PRIVACY & SAFETY
At Dapple Grey Farm, your trust matters to us. We are committed to protecting your personal information and handling it with care and transparency.
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Information We Collect
When you place an order, join our CSA, sign up for updates, or contact us, we may collect:
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Your name
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Email address
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Mailing address
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Phone number (if provided)
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Payment information
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We collect only the information necessary to process orders, communicate with you, and improve your experience with our farm.
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How We Use Your Information
We use your information to:
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Process and fulfill orders
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Confirm purchases
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Communicate about CSA updates, seasonal availability, or farm events
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Respond to customer service inquiries
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Send newsletters (only if you have opted in)
We do not sell, trade, or share your personal information with third parties for marketing purposes.
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Payment Security
All online payments are processed through secure third-party payment providers (such as Stripe, PayPal, or Shopify Payments). These providers use encrypted systems to protect your financial information. Dapple Grey Farm does not store or have direct access to your full credit card details.
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Data Protection
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. Access to personal information is limited to what is necessary to operate our business responsibly.
Communication After Purchase
After a purchase, you may receive:
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An order confirmation email
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Shipping or pickup notifications
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Important updates related to your purchase
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If you join our newsletter, you may unsubscribe at any time using the link provided in our emails.
WHOLESALE INQUIRIES
Dapple Grey Farm partners with local retailers, farm stands, and specialty shops who value small-scale, responsibly produced goods.
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Seasonal wholesale offerings may include honey and bee products, herbal salves, cottage foods (in accordance with Colorado Cottage Food laws), seasonal produce, and farm-branded merchandise.
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Availability varies throughout the year as we grow and harvest in rhythm with the land.
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If you are interested in carrying our products, please email:
​hello@dapplegreyfarm.com with a subject of Wholesale Inquiry
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Include your business name, location, resale license (if applicable), and products of interest. We will respond with current pricing and availability.
We look forward to building thoughtful, long-term partnerships.
PAYMENT METHODS
At Dapple Grey Farm, we aim to make purchases simple and straightforward, whether you’re ordering online or visiting us at the farm stand. We currently accept the following forms of payment:
Credit / Debit Cards
Accepted for all online purchases through our website checkout.
PayPal
Available for online checkout and select purchases.
Venmo
Accepted for on-site farm stand purchases and in-person transactions only.
Cash
Accepted for in-person purchases at the farm.
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If you have questions about payment options, CSA installment arrangements, or special orders, please contact us directly at hello@dapplegreyfarm.com. We appreciate your support of local agriculture and small-scale farming.